ManageEngine ServiceDesk Plus Cloud for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the end users faster and better.
Requester can also Add, View, Re-Open and Reply requests.
* Create, Update, View IT help desk requests
* Filter requests based on criteria
* Assign, Pick Up or Merge requests
* Resolve, Notify users and Close requests
* Track time spent by adding Worklogs
* Add Notes to the requests
* Search for requests by subject, request Id, priority, requester & status.
* Reply and View conversations
* Add or update Resolution to a request
* Add & Reply requests with attachments .
* Google Apps & SAML login in addition to the Zoho login
ServiceDesk Plus SaaS HelpDesk is a free software application from the Office Suites & Tools subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2017-11-15. The program can be installed on Android.
ServiceDesk Plus SaaS HelpDesk (version 5.0.1) is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 12 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.
Here you can find the changelog of ServiceDesk Plus SaaS HelpDesk since it was posted on our website on 2014-06-13.
The latest version is 5.0.1 and it was updated on soft112.com on 2018-03-28.
See below the changes in each version:
posted on 2017-11-15
Fixed the issue in SAML login.
posted on 2016-08-30
Version 4.4.2:,Bug Fixes:,1. Fixed the issue in Office 365 login.,2. In Add Worklog, currently logged in user selected by default in the technician field.